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All You Need to Know About Mobile Number Portability and How it Affects You
Mobile Number Portability is a new service offered by all mobile service providers that allows you to switch over to another service provider while retaining your existing mobile phone number.Click to view number status. This process is called porting. Number portability continues to grow in popularity, creating more competitive markets and greater choice for subscribers.
Deployments of any size demand close collaboration between regulators and service providers. And overall success hinges on unwavering technical and consultative support from a leading number portability specialist. Number Portability Clearinghouse serves as a central point and number repository that ensures any number can be easily ported between any of the operators in Nigeria.
By operators utilizing the same set of rules for handling port requests, number exchanges occur quickly and accurately. The clearinghouse further improves number porting administration by controlling and tracking the flow of messages.
You will however require a new SIM card from the network you join.
What are the benefits of Mobile Number Portability to the customer?
It also Reduces switching cost in aspects like – cost of updating marketing and business materials, notifying family members, repainting business vans because of changed numbers e.t.c.
What are the benefits of Mobile Number Portability to the network providers?
- It boosts the level of open competition among networks operators
- Easier for new entrants to gain market share
- Acts as incentive for service providers to improve on quality of service and customer satisfaction
ICN in collaboration with her International partners Telcordia and Saab Grintek are therefore poised to implement the Number Portability service in Nigeria according to the provisions of the contract awarded the group.
FAQ
Mobile Number Portability (MNP) is the ability for mobile telephone subscribers to switch to a new mobile service provider, while retaining their existing mobile number.
Both prepaid and postpaid mobile telephone users can port. Business/Corporate accounts holders can also port their mobile numbers, subject to the NCC Business rules document, available on www.ncc.gov.ng
For prepaid users, you need to know that all existing credit will expire upon successful porting and will not be carried to the new mobile service provider. Therefore, you are encouraged to plan accordingly.
• You need to understand that the services, call charges and packages offered by the new mobile service provider may differ from your current mobile service provider. Do your research first.
• The timing of the change. Are you planning to travel during the porting process? There may be an impact on international roaming if you travel during the porting process and if a prior understanding is not reached with the current mobile service provider.
• You need to know that value added services differ from one mobile service provider to another. The services that are on offer may not be the same as what you previously had.
You can request to port during the business hours of all authorized MNP porting centers which is the service centers or shops of your new mobile service provider
Yes, but you cannot make more than one MNP request within a ninety (90) day Period.
If the confirmatory text has not been sent then by not sending it, the porting request will be automatically timed out and canceled after 48hrs. In the event you have sent the confirmatory text, the only condition that a port request can be reversed is due to a fraudulent port. Please contact your old Service provider.
Consumers should contact their prospective new carrier, who will start the porting process.
The new carrier will first confirm the consumer’s identity and then make a porting request to the old carrier through the porting Clearinghouse.
When consumers go to their new carrier to port a number, they should bring along an identification, which will have their correct name and address as it appears in the SIM Registration database. This will aid in making the porting process go smoothly.
Once a valid porting request has been made, the old carrier cannot refuse to port a number.
Subscribers will not be charged for Porting in Nigeria.
The porting process should take approximately two (2) days from the time the porting request is made.
Yes, you will still enjoy the same services during the porting process.
After porting, will I enjoy the same value added services from the new mobile service provider?
No, you can only port your number and not value-added services. You must re-register for all the value-added services that you want to subscribe to with the new service provider. You need to know that new service provider is not obligated to provide identical value-added services.
Yes, both prepaid and postpaid mobile customers can request for a port to either a prepaid or postpaid plan with the new mobile service provider.
Not unless you are given written permission from your company allowing your number to be ported.
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